Privacy Policy

At Flieo, we collect information to provide better services to our users. We collect information in the following ways:

• Personal Information: Name, email address, phone number, shipping address when you create an account or place an order
• Payment Information: Credit card details, billing address (processed securely through payment providers)
• Usage Information: How you interact with our website, pages visited, products viewed
• Device Information: Browser type, IP address, operating system, device identifiers
• Cookies: We use cookies to improve your browsing experience and remember your preferences

We use the collected information for various purposes:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our website and services
• Personalize your shopping experience
• Send promotional emails (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party companies that help us operate our business (payment processors, shipping companies)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

We implement appropriate security measures to protect your personal information:

You have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Withdrawal: Withdraw consent for marketing communications
• Objection: Object to certain types of data processing

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how you use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.

We retain your personal information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and prevent fraud

Account information is retained until you request deletion or close your account. Order information is kept for legal and business purposes.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.