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Terms of Service

Please read these terms carefully before using our services

Last updated: October 3, 2025

1. Acceptance of Terms

By accessing and using Flieo's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms constitute a legally binding agreement between you and Flieo. Please read them carefully.

2. Definitions

  • "Service" refers to the Flieo website, platform, and all related services
  • "User" or "You" refers to anyone who accesses or uses our service
  • "Company," "We," "Us," refers to Flieo
  • "Content" refers to text, graphics, images, music, software, audio, video, information or other materials
  • "Products" refers to goods available for purchase through our platform

3. Use License

Permission is granted to temporarily download one copy of the materials on Flieo's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

4. User Account

To access certain features of our service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept all responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Security Notice: You are responsible for safeguarding your account credentials. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

5. Product Information and Pricing

We strive to provide accurate product information and pricing. However:

  • Product descriptions, images, and specifications are for informational purposes
  • We do not warrant that product descriptions are accurate, complete, reliable, current, or error-free
  • Prices are subject to change without notice
  • We reserve the right to correct any errors in pricing or product information
  • All prices are displayed in Indian Rupees (INR) unless otherwise specified

6. Orders and Payment

When you place an order with us:

  • We reserve the right to refuse or cancel any order for any reason
  • Payment must be received before order processing
  • All sales are final unless otherwise specified in our return policy
  • We accept various payment methods as displayed during checkout
  • You are responsible for providing accurate billing and shipping information

MOQ Policy: Some products have Minimum Order Quantities (MOQ). Inner MOQ applies to individual packaging, while Outer MOQ applies to case packaging. Prices may vary based on quantity ordered.

7. Shipping and Delivery

Our shipping and delivery terms:

  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • We are not responsible for delays caused by shipping carriers
  • Additional charges may apply for expedited shipping
  • International shipping may be subject to customs duties and taxes

8. Returns and Refunds

Our return and refund policy:

  • Returns must be requested within 30 days of delivery
  • Items must be in original condition and packaging
  • Custom or personalized items are not returnable
  • Return shipping costs may be deducted from refunds
  • Refunds will be processed to the original payment method
  • Processing time for refunds may take 5-10 business days

9. Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To collect or track the personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape

10. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Flieo and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

11. Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • Excludes all representations and warranties relating to this website and its contents
  • Excludes all liability for damages arising out of or in connection with your use of this website
  • Does not guarantee the accuracy, completeness, or timeliness of information
  • Makes no warranties regarding the security or reliability of the service

12. Limitation of Liability

In no event shall Flieo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Important: Our total liability to you for all damages shall not exceed the amount you paid to us in the 12 months preceding the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless Flieo and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

14. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Upon termination, your right to use the service will cease immediately. If you wish to terminate your account, you may simply discontinue using the service.

15. Governing Law

These Terms shall be interpreted and governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat, India.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: sales.flieo@gmail.com
  • Phone: +91 63548 88568
  • Address: Jeet Ind. Area, Street No. 03, Pl no. 88, Rajkot, Gujarat, India